Cognitive Dissonance: Why We Do Things That Don’t Make Sense

Why I Care

I used to tell myself I was against procrastination. I believed in discipline, in finishing things on time. But there I was, on a Wednesday night, watching another episode I didn’t even like, while the assignment sat unfinished. That strange discomfort, the inner tug-of-war between what I believed and what I was doing, had a name. Cognitive dissonance.

Learning about cognitive dissonance helped me stop labeling myself as lazy or broken. It helped me ask better questions. Not just “Why am I doing this?” but “What belief am I trying to protect?” Sometimes we avoid tasks not because we don’t care, but because finishing them would force us to confront something uncomfortable. That maybe we’re not as prepared as we thought. That we’re scared of trying and failing. Dissonance, I’ve learned, isn’t a flaw. It’s a signal.

Why You Should Too

Cognitive dissonance is what happens when your thoughts, beliefs, or actions don’t align. Your brain scrambles to make them make sense. It’s the discomfort someone feels when they believe in healthy eating but eat fast food three days in a row. It’s how people can believe in climate change but still drive a gas-guzzling car. It’s not hypocrisy. It’s dissonance, and it is one of the strongest motivators behind human behavior.

Leon Festinger, who first introduced the theory in the 1950s, argued that people are driven to reduce dissonance as if it were a physical need. That means we either change our behavior, change our beliefs, or come up with justifications that patch the gap. This helps explain everything from political polarization to brand loyalty. When we invest in a belief or identity, we protect it, even if the evidence suggests we should rethink it.

You should care because dissonance shapes what people defend, deny, or double down on. It influences how we justify unfair systems, ignore contradictory data, and rationalize harmful behavior. In everyday life, dissonance explains why it is so hard to change someone’s mind. Or even our own.

Definition

Term Definition
Cognitive Dissonance The psychological discomfort experienced when a person holds two or more contradictory beliefs, values, or behaviors at the same time.

Examples and Applications

Imagine someone believes animal cruelty is wrong but continues to eat meat. To reduce the dissonance, they might:

  • Change behavior: become vegetarian
  • Change belief: “Animals don’t really feel pain like we do”
  • Add justification: “I only eat humane meat”

In the digital world, dissonance shows up in how we curate our social feeds. If someone believes they are open-minded but blocks everyone who disagrees with them, the dissonance is handled by redefining the opposition as toxic or misinformed. Platforms may even reinforce this by showing us only the views we already believe.

Key Researchers and Studies

  • Leon Festinger (1957): Originated cognitive dissonance theory in his book A Theory of Cognitive Dissonance.
  • Festinger & Carlsmith (1959): Classic study where participants paid $1 to lie experienced more dissonance than those paid $20, because the $1 wasn’t enough external justification.
  • Aronson (1969): Expanded the theory by arguing that dissonance is strongest when self-concept is threatened.

References

  • Festinger, L. (1957). A theory of cognitive dissonance. Stanford University Press.
  • Festinger, L., & Carlsmith, J. M. (1959). Cognitive consequences of forced compliance. Journal of Abnormal and Social Psychology, 58(2), 203–210.
  • Aronson, E. (1969). The theory of cognitive dissonance: A current perspective. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 4, pp. 1–34). Academic Press.